Operations · Analytics · Growth

Solving complex problems. Creating measurable impact.

Portrait of Ishaan Singh Gill

Hi, I am Ishaan — an MSc Management student at Warwick Business School and an aspiring strategy consultant, drawn to problems where the answer is rarely obvious and information is limited. Running operations and growth for a services business taught me what solving those problems looks like in practice: diagnosing where a process actually breaks, sizing a market before committing to it, getting a team to adopt a new way of working, and holding myself to a number at the end of it. I now want to bring that practical, analytical approach to broader and more complex business problems.

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Education

Foundation

09/2026 — 09/2027

MSc Management

Warwick Business School, University of Warwick

Coventry, United Kingdom

07/2021 — 06/2024

BBA (Hons.)

O.P. Jindal Global University

Sonipat, India

05/2020 — 05/2021

Higher Secondary

Mayo College, Ajmer

Grade: 94.8%

Experience

2024 → 2026
  1. 10/2025 — 09/2026

    Nawanshahr, India

    Manager — Operations

    Gill World Immigration Consultants

    • Analysed bottlenecks across consulting, sales and documentation workflows, leading a 10+ member cross-functional team to redesign processes and cut application turnaround time by 15%.
    • Implemented a centralised digital file management system, streamlining document workflows and eliminating manual delays across high-volume client applications.
    • Developed a delegation framework for file approvals, reducing delays caused by management dependencies while maintaining senior-level oversight.
    • Conducted market and competitor analysis to integrate immigration and air-ticketing services, contributing to 12% Q2 2026 revenue growth versus 6% in Q2 2025.
  2. 06/2024 — 10/2025

    Nawanshahr, India

    Digital Marketing Strategist

    Gill World Travels

    • Built the company's digital footprint from the ground up, establishing social media as a new customer acquisition channel.
    • Analysed customer and campaign data to design targeted Meta campaigns for immigration services, increasing leads by 30% and total sales by 10% in Q1 2025.
    • Ran A/B tests across audience segments, creatives and budgets, reducing customer acquisition cost by 18%.

What I bring

Capabilities

Capabilities developed through solving real problems across operations, growth and execution.

  • 01

    Structured Problem Solving

    Turning ambiguous problems into clear, actionable workstreams.

  • 02

    Data & Commercial Analysis

    Using evidence to identify opportunities and measure outcomes.

  • 03

    Operations & Execution

    Translating ideas into processes that teams can actually adopt.

  • 04

    Leadership & Ownership

    Taking responsibility for outcomes and bringing people with the change.

Leadership & Awards

Off the balance sheet
Leadership07/2023 — 06/2026

Head of Events Team — O.P. Jindal Global University

Directed and mentored a 50+ member team across 5+ flagship events engaging 10,000+ attendees, resolving live operational disruptions under tight deadlines.

Leadership07/2020 — 05/2021

House Captain — Mayo College

Directed student welfare and residential operations across 60+ boarding students.

Sport07/2020 — 05/2021

Shooting Captain & Sports Scholarship — Mayo College

Led and trained a 15+ member varsity shooting squad for state and national competitions; awarded a 20% scholarship covering tuition and accommodation.

Award01/2020

Renowned Shooter — National Rifle Association of India

Awarded Renowned Shooter status at the National Championship.

Beyond work

Interests
Blue-glazed ceramic portrait head sculpture

Clay modelling & sculpture

Slow, hands-on work — the opposite of a spreadsheet, and the reason I come back to one sharper.

Ishaan Singh Gill beatboxing into a microphone at a live outdoor event

Beatboxing

Rhythm, improvisation and a lot of practice in front of people.